Consumers have a one month right of withdrawal.
Right of withdrawal
You have the right to revoke this contract within one month without giving reasons. The withdrawal period is one month from the day on which you or a third party designated by you, other than the carrier, took possession of the goods.
In order to exercise your right of revocation, you must inform us (DREBO Bauträger GmbH, Bünaustrasse 1, 01159 Dresden, Germany, email@example.com, telephone: 0202/70525220, fax: 0202/70525225) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to revoke this contract. You may use the attached model withdrawal form, which is not mandatory.
The return address for your goods is: DREBO Bauträger GmbH, Uellendahlerstraße 479, 42109 Wuppertal, Germany.
In order to comply with the cancellation period, it is sufficient to send the notification of the exercise of the right of cancellation before the end of the cancellation period.
Consequences of revocation
If you withdraw from this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery to the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your withdrawal from this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. For goods that cannot be returned normally by post due to their nature, these costs amount to 90.00 € EUR. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
The right of withdrawal does not apply to the following contracts:
contracts for the supply of goods which are not prefabricated and for the production of which an individual choice or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer contracts for the provision of services, including financial services whose price depends on fluctuations in the financial market over which the trader has no influence and which may occur within the withdrawal period, in particular services relating to shares, to units in open-ended investment funds within the meaning of section 1(4) of the German Investment Act and to other negotiable securities, foreign exchange, derivatives or money market instruments
Model revocation form
(If you want to cancel the contract, please fill in this form and send it back).
- To DREBO Bauträger GmbH, Bünaustrasse 1, 01159 Dresden, Germany, firstname.lastname@example.org, Fax: 0202/70525225
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following Goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of communication on paper)
(*) Delete as appropriate.